CBTS Meets Customer Demand for Agile, Cost-Effective Cloud Services with XaaS

MSP avoids capital investment and provides flexible, simple and scalable infrastructure services to meet changing customer demand by leveraging Hitachi EverFlex. 

  • February 22, 2023 | Author: Kathy Wilson
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Private, on-premises infrastructure is rapidly being replaced with cloud solutions and utility-based consumption models. CBTS, an IT managed services provider with locations in the US, Canada, UK, and Ireland, helps its customers achieve their business and IT goals with solutions that align to their cloud-first strategies. 

Challenge: Meet Demand for Cloud Services

To meet customer demand for cloud-based services, CBTS needs flexible and reliable IT infrastructure. And like its customers, CBTS wants to avoid capital investment in infrastructure that is inflexible and might become redundant when customers scale down. “Our goal is to help our customers meet their cloud objectives while addressing the ongoing challenges of security, exponential data growth and diminishing budgets,” says Bill Ehrman, senior manager, data storage at CBTS. 

Solution: Flexible, Reliable and Cost-effective Storage

CBTS found Hitachi Vantara back in 2010. Utility pricing was not a common request at the time, but Hitachi Vantara offered CBTS a true utility-based program.

Today, CBTS uses Hitachi EverFlex to source around 20 petabytes of storage on a utility-pricing basis. This includes Hitachi Virtual Storage Platform, network attached storage, and Hitachi Content Platform for Cloud Scale.

The Hitachi EverFlex XaaS portfolio gives CBTS the ability to provide infrastructure in a variety of forms – from highly secure private cloud environments to shared public cloud. It can segregate domains for customers, which means matching clients to hardware on a one-to-one, one-to-many or many-to-one basis. EverFlex also supports CBTS’s unified communications, backup-as-a-service and disaster-recovery-as-a-service offerings.

“Our customers include organizations in the medical, pharmaceutical, government and education sectors, where security is paramount,” Ehrman says. “With Hitachi EverFlex, we can accommodate even the highest security requirements to adhere to HIPAA and FDA regulations without massively increasing prices.”

Outcome: Digital Transformations and Competitive Advantage

With Hitachi EverFlex, CBTS can meet customer demands for agile cloud-based services. The company can quickly scale up storage when a customer needs it, or scale down when they don’t. This means that CBTS is only paying for infrastructure that is being used. Flexible, secure and cost-effective storage helps CBTS boost competitive advantage, and helps its customers accelerate their digital transformations. 

Read the full case study.


Image Credit: CBTS 

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